January 4, 2013
As riders took to their nearest bus stop today many were surprised by new arrival times and shorter routes to their destinations.
"Pretty much within the past 24 hour period we've gone through a pretty substantial change of getting everything prepped and ready. Like I said all of the technology on the buses had to be updated last evening as they came off the road and ready for today. All of our bus stops had to be updated with new route information and signage so all the inserts that show when the bus is supposed to arrive where it's going all that had to be swapped out new bus stops were installed old ones taken down," says Westley Kern, Marketing Coordinator for CAT.
For those riders upset or inconvenienced by the changes CAT officials say right now is a crucial time for feedback.
"A transit system is always constantly morphing. As we move forward if there's a certain area that really does need transit or has a lot of desire for it it's something we'll definitely look at and consider," Kern says.
Some riders weren't too bothered by the changes and simply adjusted their plans to get to where they needed to be.
"I'm used to catching this one bus at around like 45 after and I wasn't aware that changes took effect so I've had to wait for a bit but otherwise it hasn't inconvenienced me too much, " says Elijah Stewart, a CAT rider.
"Yeah i kind of like it's not bad everything is going well for the first day of it. I think everything is good once they get on track," says rider Danny Hughes
The controversial route 10 that stops at Pantops Shopping Center is a huge discussion among riders with hopes that CAT will extend time hours and it's days of operation in the area.
Transit officials urge anyone with any concerns or questions to contact their office.