The library is working on changing with the times. They're now cutting people some slack on old rules that gave the library a dull reputation. The librarians are tired of having to shush their patrons. They now allow cell phone use along with drinks and snacks. The policy was put in about a month ago, and so far no one has spilled their mountain dew or Cappuccino on a computer.
The Jefferson-Madison Regional Library was tired of the bad relationships from having to tell patrons to put away the coffee or cell phone. It was time for a change.
"We found out that we were one of the last ones to make this change and it's come up because we had a lot of interactions with patients that were negative because of cell phone use or because of food and drink," comments Krista Farrell, Assistant Director at the library.
They've started to loosen up just a little bit.
Before these policies you couldn't use your cell phone. Now after the new rules, you can make those calls, just as long as your library voice.
The chain's been loosened up on beverages as well.
"People were bringing in snacks and water bottles and coffee cups and things like that before; we were having to stop them and tell them to finish. Now we say just be polite, be reasonable, be respectful, and it really hasn't been a problem."
The library is looking for an atmosphere like Starbucks or Barnes and Noble, where you can do your work and finish your coffee.
As of now, just a month after the change, they've had some positive feedback.
"There's always a few people that are going to try and push the policy no matter what it is, but so far we've found that by and large it's been a very popular change," mentions Farrell.
Disruptive behavior will still be enforced as necessary; like a phone that's continually ringing or someone eating a three course meal. Other than that, they're happy with the results, and so are the people.
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