July 17, 2014
The Rappahannock Electric Cooperative (REC) is warning its members about scammers posing as company representatives.
Officials say potential thieves have attempted to scam REC members by calling to demand immediate payment of bills.
“The scammers claim that electric service will be disconnected unless the bill is paid immediately,” said Maxie Rozell, REC’s manager of safety, security and risk management. “In addition, some have claimed there is a problem with the electric meter that could result in a fire if payment for replacement is not made immediately. REC does not and would not contact our members in such a way. Please report these issues to the Cooperative and local law enforcement if you think you have been scammed.”
REC says it will notify its members when payment has not been received and if disconnection of their electric service is pending. The Cooperative’s member service representatives do not demand immediate payment, but can take payments over the phone when necessary. REC also does not charge for replacing an electric meter for safety reasons. Anyone entering a member’s property and claiming to be with REC will have official identification, and will not need to enter their home to look at the electric meter.
Rozell added, “In some cases the scammers have even demanded REC members meet them at a location to make the immediate payment. REC’s employees work very hard to accommodate our members, but with our safety and yours as our top priority, we would never request a member meet us somewhere to make a payment for any service.”
If you have questions or concerns about a phone call from someone claiming to be an REC employee, report the suspicious activity to the Cooperative by calling 1-800-552-3904.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.