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Posted: 8:49 AM Mar 29, 2012
Best Buy Closing 50 U.S. Stores in Effort to Cut Costs
MINNEAPOLIS (AP)
Best Buy Co. said it plans to close 50 U.S. big box stores and open 100 small mobile locations in the U.S. in fiscal 2013 and cut $800 million in costs by fiscal 2015.
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  • by Sue Location: Chville on Apr 7, 2012 at 05:45 AM
    We went to store to buy new kitchen appliances; dishwasher, stove, refrigerator. Asked several sales people for assistance with each saying they did not work in that department. After waiting more than 30 minutes with no help we left and went directly to Lowes and purchased everything. Have not been back since, do not plan on going back.
  • by Chuck on Mar 29, 2012 at 12:10 PM
    Back in 1995 I helped open a Best Buy store just north of Baltimore. One of the things that was expected of and mandated for all employees was that we greet any customer that we came within 10 paces of. Customer Service was put at a premium. It seems that Best buy, Inc. has abandoned this practice since Circuit City was no longer a competitor. The last dozen or so times I visited the Best Buy at Emmett Street I walked through the whole store without being greeted or acknowledge except by the "Loss Prevention Specialist" at the front of the store. Needless to say I rarely ended up buying anything because I could never find anything. You'd think that the idiots running Best buy would learn from Circuit City's demise - which was preceded by their decline in Customer Service as well.
    • reply
      by Jerry on Mar 30, 2012 at 09:53 AM in reply to Chuck
      You are so right Chuck! My wife in to buy a large flat screen tv and the clerk could not tell us the difference between plasma, LCD or anything. The only thing he knew was "this one is bigger" We went to Crutchfield and took our new tv home with us!
    • reply
      by Greg on Mar 30, 2012 at 09:54 AM in reply to Chuck
      That's exactly why I shop at Crutchfield. I asked questions about a camcorder at Best Buy and they were totally clueless. When I asked the same question at Crutchfield I was given all the info I wanted and more.
  • by The Dude Location: Greene County on Mar 29, 2012 at 10:42 AM
    Certainly hope they close the one in C-ville. Worst location in all of C-ville for a Big Box. What "meth/crack" addict approved that location for a Big Box store????
    • reply
      by Adam on Mar 30, 2012 at 08:33 AM in reply to The Dude
      Ha, the location in C-ville is a train wreck. I'm in greene as well, and its such a pain fighting all the traffic getting on 29 bypass to get there.
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